Product Information

Q: Where can I find the ingredient list for your products?

A: Ingredient lists are available on the product pages of our website and are also included on the product packaging.

Q: Can you explain the meaning of USDA Certified Organic?

A: The USDA Organic label signifies adherence to methods and processes recognized by the United States Department of Agriculture as organic. These methods ensure the conservation of biodiversity, the sustainable use of natural resources, and the maintenance of ecological balance. The USDA Organic seal provides assurance that a product has been produced without the use of irradiation, sewage sludge, synthetic fertilizers, prohibited pesticides, genetically modified organisms (GMOs), and other disallowed substances. In instances where organic certification isn't feasible, we commit to creating the most natural product possible. For additional details on organic standards and practices, you can visit the USDA's National Organic Program website and the Natural Resources Conservation Service page on organic agriculture:
Natural Resources Conservation Service Organic Agriculture
USDA Organic Labeling Standards

Q: Where are your products made?

A: We take great pride in sourcing only the highest quality ingredients from around the world to enrich your skin and hair care experience. While many of our products are conceived, created, and dispatched directly from our facilities in India, a select range is crafted and shipped from their place of origin. For precise ingredients and production insights, we invite you to consult the labeling on each product.

Q: Do your products adhere to organic and cruelty-free standards?

A: Yes, most of our range bears the esteemed USDA certified organic seal, assuring you that our products contain 95% to 100% organically farmed ingredients. Our single-ingredient products are composed completely of organic materials, and our mixed ingredient products maintain a minimum of 95% organic content. We are dedicated to transparency in our formulations, and detailed information on organic and non-organic ingredients can be found on the labels affixed to our products.

Q: How should I store your products?

A: To maintain the integrity of our products, we recommend storing them in a cool, dry place away from direct sunlight.

Q: Can I use your products if I have sensitive skin?

A: While our products are designed to be gentle, we recommend conducting a patch test first, especially if you have sensitive skin.

Q: What is the shelf life of your products?

A: Our products typically have a shelf life of 12-24 months unopened. We recommend using them within 6 months of opening for best quality.

Q: My purchased product has an unusual odor; is this typical?

A: Natural variations in scent are common since we utilize pure and unrefined ingredients in our products. Should you suspect that the product may be rancid or compromised in quality, please reach out to us without delay at help@kaesteo.com for assistance.

Q: Should I expect variations in the color of the product between different bottles?

A: Indeed, it is entirely natural for there to be slight color differences from one bottle to the next, given that our formulas are crafted with pure, raw, and unrefined ingredients. These variations are a hallmark of our commitment to natural processing and do not impact the efficacy or quality of the product.